Online Student Loan Counseling enables you to complete the student loan exit counseling requirements anytime, anywhere. Click the link below if you are GRADUATING or WITHDRAWING from Mercy College and borrowed federal loans! Please note if you are withdrawing from Mercy College, you must notify the Office of Student Records to officially withdraw.
Exit Counseling Guide for Federal Student Loan Borrowers
For more information on loan repayment options, please visit StudentAid.gov.
Student Loan Ombudsman contact information:
Via on-line assistance: http://studentaid.gov/repay-loans/disputes/prepare
Via telephone: 877-557-2575
Via fax: 606-396-4821
Via mail: FSA Ombudsman Group
P.O. Box 1843
Monticello, KY 42633
If you have questions regarding your student loans and repayment, please feel free to email or call!
Financial Aid Office
419-251-1219 or 1-888-80-MERCY, ext. 1-1219