Student Refunds | Mercy College

Student Refunds

Mercy College of Ohio has partnered with BankMobile to deliver all financial refunds. We are committed to delivering 100% of your refund at no cost, providing students with clear choices and offering great customer service.  If you need assistance, please call 1-877-327-9515.

Click Here to learn more about BankMobile Disbursements.​     BankMobile Disbursements

BankMobile Contract - To view our required disclosures and contract with BankMobile, a Division of Customer Bank, click here.

Follow these three simple steps:

  1. Visit RefundSelection.com
  2. Enter your Personal Code
  3. Select how you’d like to receive your money

Customer Service Phone Number:  1-877-327-9515

When it comes to deciding how to get your money, you deserve choices.

Your choices include:

  • Electronic Deposit To Another Account
    Money is transferred to another account the same business day BankMobile receives funds from your school. Typically, it takes 1 - 2 business days for the receiving bank to credit the money to your account.
  • Electronic Deposit To A BankMobile Vibe Account
    If you open a BankMobile Vibe account (upon identity verification), money is deposited the same business day BankMobile receives funds from your school.
  • Paper Check Delivered By USPS
    A check is mailed the same business day BankMobile receives funds from your school, provided receipt is within daily cutoff times. Typically, it takes 5 – 7 business days for the check to arrive, depending on USPS First-Class® delivery timeframes.
A portrait of Diane Rahn
Diane Rahn, BA, AAB

Business Manager
Office: 6th Floor Jefferson
Phone: 419-251-1726
diane.rahn@mercycollege.edu