Community Health Worker | Mercy College

Community Health Worker

This program is offered:
location Toledo Campus

Mercy College’s Community Health Worker Certificate program provides:
• A start to a rewarding career in healthcare
• Hands-on clinical experiences in a variety of community agencies
• Eligibility for State of Ohio CHW Certification
• Eligibility for Financial Aid

The Community Health Worker Certificate program courses begin in the fall semester (August).

Because of the Affordable Care Act, a number of strategies are being adopted by health care organizations to maximize the quality of health care delivery, while also minimizing economic impact on the organization. One of these strategies is the implementation of the medical home or patient-centered medical home (PCMH), defined as a health care setting that facilitates partnerships between individual patients and their personal physicians, and when appropriate, the patient’s family.  In order to provide this type of care, the primary care provider leads a team of professionals that helps with the coordination and delivery of care. The roles are still emerging and providers are trying a number of different strategies to accomplish care within this new environment. The CHW is an entry-level position which may help to satisfy this need. The traditional role of the CHW is expanding within the patient-centered medical home and may include additional roles in entry-level case management.

What do Mercy College Community Health Worker students say about the program?

I really like my instructor- she is professional, knows what she is talking about, gets down to our level and really wants us to succeed. - Monique


Community Health Workers typically do the following, although specific duties vary greatly depending on the type of work environment:
• Contact/advise clients and community groups, regarding general health/wellness, diagnostic screenings, and follow-up, especially high-risk and vulnerable populations.
• Assist with referral of clients to community resources based on individual needs.
• Perform basic procedures, such as vital signs, blood pressure screening, breast cancer screening, or communicable disease screening.
• Maintain updated client records with plans, notes, appropriate forms, or related information.
• Advocate for individuals and communities and serve as a liaison between clients and providers.

Coursework in Community Health Worker certificate programs typically include the following content areas:  medical terminology, cultural diversity, basic life support and first aid, community health specific topics such as advocacy, referral processes, documentation, and skills to complete home visits, as well as practical experiences in area community health settings.

The certificate program in Community Health Worker is established as a two (2) semester program of study. Classes are conveniently offered in a 2 day per week format in the first semester to accommodate the busy adult who often has work and other commitments to balance. The directed clinical practice, which occurs in the second semester, may take place during a variety of days and times, including evenings and weekends. In addition, there are courses that are currently being offered online or slated for online development in the near future.

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