Counseling and Wellness Services | Mercy College

Counseling and Wellness Services

Welcome to the Counseling and Wellness center site at Mercy College. It is the mission of the Counseling and Wellness Center to promote personal growth and wellness for all students through personal counseling, group counseling, campus programming, crisis response, and the development of student policy. Free counseling services are available to assist students in resolving personal difficulties to help promote both personal and academic development.


Toledo Campus: Lisa Sancrant, Ph.D., PCC-S, the Director of Counseling and Wellness Center, provides free supportive counseling and referral services to all students enrolled at Mercy College. Lisa’s office is located in room 5812 (Madison). Phone: 419-251-1454 Email:

Youngstown: Youngstown: Clair Willrich, MSEd. LPC, provides counseling services at Mercy College, Youngstown location. Phone: 330-480-2874 Email:


  • If you feel your problem is urgent and you cannot wait to schedule an appointment, please contact the Director of Counseling and Wellness Center immediately (419-251-1454).
  • If you are unable to reach the Director, please contact the Vice President of Student Affairs (419-251-1512 or Room 5808).
  • If you have a concern about your safety or the safety of others, please contact campus security at (419) 251-1463 or 911.

o Lucas County Residents: Rescue Mental Health Services, (419) 255-9585
o Mahoning County Residents: Help Hotline, (330) 747-2696
o National Suicide Prevention Lifeline: (800) 273-TALK (8255)
o National Sexual Assault Hotline: (800) 656-HOPE (4673)

Common Reasons for Seeking Counseling

Students may seek counseling for help with resolving emotional or personal issues. Some of the common issues for seeking counseling include, but are not limited to: adjustment issues, academic concerns, anger management, anxiety, test anxiety, concentration difficulties, depression, domestic violence, eating disorders, family problems, sexual identity concerns, self-esteem, or stress management.

Referral Services

While many issues can be resolved with the help of a counselor, it is sometimes necessary to refer students to external providers in order to get the most appropriate treatment.

How Does Counseling Work?

Counseling works by helping people objectively look at behaviors, feelings, and thoughts in problematic situations. Counseling helps people to learn more effective ways to deal with those situations. Counseling is a collaborative effort. You and your counselor will work together to achieve your goals and reach a greater peace of mind.

How to Schedule an Appointment

Counseling hours are generally from 8:30 a.m. - 4:30 p.m., Monday-Friday. Evening appointments are available upon request.


All interactions with the Counseling and Wellness Center at Mercy College, including scheduling of or attendance at appointments, content of sessions, progress, and records are confidential. No record of your involvement with the Counseling and Wellness Center is contained in any academic, educational, or job placement file.