Counseling and Wellness Services | Mercy College

Counseling and Wellness Services

As part of the Mercy College Student Success Center, Counseling and Wellness services promote the personal growth and wellness for all students through personal counseling, group counseling, campus programming, and crisis response. Free and confidential services are available to assist students in resolving personal difficulties to help promote both personal and academic development. 


Toledo campus: Suzanne Hall, MA, LPCC-S
Madison, 5812

Youngstown location: Clarissa (Clair) Willrich, MSEd, LPCC
4th Floor

Online Students: Please contact one of the counselors to discuss the services available.


  • If you have a concern about your safety or the safety of others, please contact campus security at 419-251-4444 or 911.
  • If you feel your problem is urgent and you cannot wait to schedule an appointment, please contact the Director of the Student Success Center at 419-251-1487.
  • If you are unable to reach the Director of the Student Success Center, please contact the Vice President of Student Affairs/Dean of students  at 419-251-1512.

o Lucas County Residents: Rescue Mental Health Services, 419-255-9585
o Mahoning County Residents: Help Hotline, 330-747-2696
o National Suicide Prevention Lifeline: 800-273-TALK (8255)
o National Sexual Assault Hotline: 800-656-HOPE (4673)

How to Schedule an Appointment

Counseling hours are generally from 8:30 a.m. - 5 p.m., Monday-Friday.
Evening appointments are available upon request.


All interactions with the Counseling and Wellness Center at Mercy College, including scheduling of or attendance at appointments, content of sessions, progress, and records are confidential. No record of your involvement with the Counseling and Wellness Center is contained in any academic, educational, or job placement file.