Student Records

MISSION STATEMENT

As a member of the Division of Academic Affairs, the Student Records Office supports the educational mission of Mercy College of Ohio while conducting itself in accordance with College policy and state and federal law as well as maintaining a focus on the core values and vision of the College.

The Student Records Office is responsible for providing efficient, timely and personable service to students, while maintaining accurate student academic records. The Student Record’s Office provides the following services:

• Compiling and posting the schedule of classes with the assistance of academic departments;
• Maintaining the College’s On-Line registration, grade processing and student class schedule generation program (EMPOWER ME!);
• Certifying degree completions, posting degrees, and processing diplomas;
• Processing Student Change of Status Requests (Name and Address Changes);
• Processing Change of Major requests and Program of Candidacy Forms (Applications for Program of Study once student is enrolled);
• Issuing academic transcripts for Mercy College of Ohio, Mercy College of Northest Ohio, Mercy School of Nursing, St. Vincent School of Nursing, and St. Vincent School of Radiography;
• Processing Enrollment Verification Requests for insurance and student loan purposes;
• Evaluating transfer credit; and
• Processing requests for Credit-By-Examination.

Responsibilities
In addition to the above services, the Student Records office is responsible for:

• Generating the College’s academic calendar, final exam schedule, and important add/drop/withdraw dates;
• Leading the College’s Commencement activities;
• Implementing State, Federal and Institutional policies and procedures such as
  FERPA (Family Education Rights and Privacy Act of 1974)
  and
  SRTK (Student Right To Know Act of 1990)
• Gathering statistical data required by State and Federal agencies, as well as, internal institutional data.

LOCATION
The Student Records Offices are located on the 5^th Floor of Mercy College on the Madison side.

The department consists of:

Heather M. Hoppe, M.Ed.
Director of Institutional Research and Registrar
Email: heather.hoppe@mercycollege.edu (preferred contact)
Phone: 419-251-8989
Fax: 419-251-0629

Lisa Rockwell, B.B.A.
Associate Registrar
Email:  lisa.rockwell@mercycollege.edu
Phone:  419-251-1216
Fax:     419-251-0629

Peggy Zeller
Secretary to the Registrar’s Office
Email:  peggy.zeller@mercycollege.edu
Phone:  419-251-8955
Fax:     419-251-0629

Nicole Rodabaugh, B.S.W., L.S.W.
Records & Data Specialist
Email:  nicole.rodabaugh@mercycollege.edu
Phone:  419-251-8913
Fax:     419-251-0629

HOURS OF OPERATION
Monday – Friday 7:30 am to 4:30 pm
Personal appointments made upon request.