Student Resources
Tutorials
Link to student D2L guide book
- How to retrieve feedback and returned papers
- How to view quiz results
- How to use the discussion forum
Link to Elluminate student guide
Policies
This page contains abbreviated policies based on frequently asked questions. If you have specific questions regarding policies within Distance Education at Mercy College, please contact Dan Hoppe, director of Distance Education: Daniel.Hoppe@mercycollege.edu or 419-251-1714.
- Access to Desire 2 Learn is granted to any student who registers for a class. Each instructor determines if and how much of the platform is utilized in land-based classes. Some online and hybrid classes will utilize a website other than D2L for retrieval of course materials. Instructors may choose to completely hide the course link within the My Courses area. Do not use D2L to determine what classes you are currently registered for.
- Course access opens and closes based on dates set by the Empower system. Students will not have access to their D2L course materials after the class has ended. Therefore, students will need to save their work outside of Desire 2 Learn for their portfolio project requirements.
- Students are strongly advised to back up any assignments intended for delivery to a Desire 2 Learn dropbox or discussion forum before submitting. In the event of a power flicker, a frozen computer, or lost Internet connection, having a copy of your submission on your own computer will be very helpful to you.
- Students are strongly advised to save each question one at a time on Desire 2 Learn quizzes to reduce the risk of error or lost data in the event of a power flicker, a frozen computer, or lost Internet connection.
- Official grades are provided to students in the Empower system. The Desire 2 Learn gradebook is provided for student convenience only and is not an accurate representation of official grades. Contact your instructor, or refer to the Empower system, if you have questions regarding your course grade. Midterm and Final grades are released only by Empower. An on-going calculation of your grade will not be displayed in D2L.
- Only your course instructor can answer questions regarding access to date-restricted content in Desire 2 Learn. All requests for re-access to quizzes, dropboxes, or discussions must be initiated by the instructor. No requests of this type from students can be honored by the D2L Helpdesk or Distance Education staff.
Who to Contact for Help
Your Instructor – Assignment questions, restrictions and lock outs, or broken links within course content.
Mercy College Library – Questions regarding OhioLINK videos or Films on Demand videos. (419-251-1700)
Desire 2 Learn Helpdesk – After Mercy College business hours regarding technical issues or questions regarding the system. (877-325-7778)
